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Atlas Butler Heating & Cooling Same Day Comfort Pledge Logo

Same-Day Comfort Pledge

If your furnace or air conditioner isn’t working, Atlas Butler pledges to have you up and running the day you call. More than 95% of the time we can repair or replace your system the same day without any after-hours or overtime service fees.

Atlas Butler Heating and Cooling's Two Hour Service Window Guarantee IconTwo-hour Service Window Guarantee

We’ll give you a two-hour window for your appointment.
If we miss your scheduled service time, the appointment is free.

How Can We Back A Same Day Comfort Pledge?

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Talk To A Live Person Immediately

Call Atlas Butler any time of the day, every day of the week and speak with a customer service specialist to schedule an appointment most likely for the same day.

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24/7 Service

We can send an Atlas Butler technician to you 24 hours a day, 7 days a week, even on holidays. If your heat goes out at 3am in the middle of winter, we can help take care of you.

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More Certified Technicians

Atlas Butler has the largest team of certified technicians in central Ohio. Our highly trained technicians will diagnose the problem and provide solutions to get you back up and running the same day.

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More Service Vehicles

We have the largest fleet of service vehicles stocked with nearly every part needed to deliver same day comfort. If a specialty part is needed, our technicians have 24-hour access to the largest inventory of parts in central Ohio.

Your Satisfaction Is Guaranteed

In order to provide the best quality customer service, Atlas Butler provides four satisfaction guarantees:

100% Money-Back Guarantee

If within two years you are not completely satisfied for any reason with your new system, we will remove it and return to you 100% of your original investment.

Comfort Guarantee

We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range we have promised at the thermostat is not achieved, we will replace the system at no charge.

No Lemon Guarantee

If the compressor in your air conditioner fails twice in the first five years, we will install a completely new outside air unit. If the heat exchanger in your furnace fails twice in the first ten years we will install a new furnace.

Property Protection Guarantee

All property such as lawns, shrubbery, carpeting, floors, walls, furniture and doorframes are protected. Damaged property will be repaired or replaced to your satisfaction. Protective shoe covers and hall runners will be used on all work and traffic areas.