What Our Customers Say

“Atlas Butler has the best customer service and the most courteous, helpful technicians. I belong to the Atlas Butler Comfort Club and could not be happier. Last night when I got home from work, my furnace had quit and it was getting very cold in my house. I called Atlas Butler and the tech arrived within 90 minutes of my call. He determined it needed a new gas valve, which he drove 12 miles to the supply store for, and had me up and running the same evening. I’m very grateful to Atlas Butler for the type service they provide their customers. Atlas Butler gets a 5 star rating from this customer. Thank you!”

– Janis J. (Blacklick)

“Atlas Butler has consistently given me excellent service. They are the only heating and cooling company I trust to work on my home’s heating and cooling systems!”

– Kelly B. (Westerville)

“Atlas Butler technicians are always friendly, professional, and reliable. Andy came out on Tuesday for our yearly furnace check-up. He called to let us know he was on his way, used foot booties to protect our floors, and was so friendly and knowledgeable. Andy, you are so awesome! Thanks!”

– Aaronah N. (Columbus)

“Atlas Butler technicians are always friendly, professional, and reliable. Andy came out on Tuesday for our yearly furnace check-up. He called to let us know he was on his way, used foot booties to protect our floors, and was so friendly and knowledgeable. Andy, you are so awesome! Thanks!”

– Aaronah N. (Columbus)

“Chris and Fred were awesome! Both were extremely friendly and left my house in immaculate condition. Bonus: they played with my dogs! Thank you! Great job!”

– Alicia O. (Columbus)

“Matt was very professional and did a thorough job of evaluating my 21-year-old furnace. He advised me of very important information that improved my knowledge on my systems. I have always been satisfied with the professionalism of the Atlas Butler associates.”

– Michael A. (Columbus)

“This was my first time using Atlas Butler and I was very impressed by their professionalism and service. I would highly recommend them. Looking forward to working with them on future projects!”

– Mike M. (Columbus)

“My technician was awesome. He got my heating system fixed 20 minutes after he arrived and gave me some guidance on how to keep the furnace running. He was very pleasant and personable. I hope the next time my furnace needs servicing, he gets the call. The price was reasonable and my house is staying warm in this cold weather.”

– Candice B. (Columbus)

“I have been a customer for around 30 years. I always receive professional, courteous service. Technicians provide great recommendations on how to improve or better maintain my HVAC unit in my condo. I wouldn’t use anyone else.”

– Greg S. (Columbus)

“Atlas Butler is a class act company. One day, my air conditioning unit was only blowing out hot air. Spencer from Atlas Butler came out within two hours and quickly diagnosed the problem. He bought us a little more time with a quick recharge but we will still need to replace our current unit very soon. With the confidence I continue to have in Atlas Butler, we will definitely be buying it from them and staying with them through the Atlas Butler Comfort Club. Thanks again and keep up the great work around Central Ohio!”

– William R. (Blacklick)

“My tech was extremely knowledgeable about the heating and cooling units in my house. He even suggested ways for me to save money instead of trying to sell me something I didn’t need!”

– Eric H. (Westerville)

“Atlas Butler was able to get a technician out to us within a couple of hours on a Saturday night. The tech and salesman who visited us were extremely friendly and knowledgeable.”

– Christopher H. (Westerville)

“I have purchased three furnaces and an air conditioning unit from Atlas Butler. They schedule your appointment immediately and are always on time. Their repairmen replace units quickly, are always friendly, and keep your house clean. They are dependable and I will continue to buy from them in the future. Atlas Butler is GREAT!”

– Allison S. (New Albany)

“My 25 year old furnace finally died and had to be replaced. They sent out a technician named Bernard who promptly diagnosed the problem. We went over costs and future scenarios of other parts on my out of date furnace breaking down and I knew I would have to get a whole new unit. An Atlas contractor named Nick came the next day to do a walk through of my new furnace needs and to go over models and pricing. He made me aware of all my options and benefits of the higher priced units, but he didn’t try any high pressure/hard sell tactics which was greatly appreciated. Instead he explained that the basic model would work fine for my house and would still be an upgrade on efficiency compared to my current furnace. The installers Tyler and Austin came the next day and did an awesome job of fitting the new unit and tying it in with my existing ductwork. They even rearranged where the air filter is placed making it more accessible which was a hassle on the old unit. My thermostat was upgraded to a Nest digital model and they ran through the menus with me and explained the set up before they left. Overall from the first phone call to installation my experience with Atlas Butler was excellent and I would recommend them.”

– Travis L. (Columbus)

“My scheduled service appointment was completed by Matt S. today. Matt called ahead to say he was on his way, and arrived right on time. Quickly he began the process of checking the heating and A/C units. After he checked the heating unit, he showed me the humidity (water) filter, stating he felt it needed replacing. When I asked the cost, Matt quickly shared that dollar amount. After all the work was done, my cost was only for the replacement water filter because the Premier Member account covered the heating & A/C checks. Thanks Atlas-Butler!”

– Amy E. (Columbus)

“Was able to get a same day appointment after having to cancel an appointment from another company that kept missing their appointment window (4x!!!). Called Atlas Butler, signed up for a membership plan, and savings took effect immediately. Atlas Butler called ahead and was actually able to arrive slightly ahead of their promised appointment window. The field tech was very professional, explained everything to me, answered all my questions and was even able to point out some other potential issues that I can get looked at as part of the membership plan I signed up for. Extremely happy with the time it took, and was able to get my issue resolved with this one appointment. Extremely happy with Richard, very personable and friendly.”

– Dan S. (Columbus)

“We had our yearly maintenance on our heat pump and air handler today. Kevin S. was a total professional from the moment he walked in the door. He was extremely thorough in his inspection and cleaning. He found a couple of issues with our aging system. He very clearly laid out our alternatives, but then left the rest up to us to decide. I give Kevin my absolute highest endorsement as a technician.”

– Greg D. (Canal Winchester)

“Bill Pierce came out for my routine service today on my furnace and AC – which I love having by the way. It gives me peace of mind to have the ongoing service plan where they come out to check and clean my system. He reviewed the elite service plan with me (which includes the routine service I already have as well as reduced fees for service, parts, and no service fee to come out and evaluate a problem. Also a year supply of furnace filters and 4 hour response time. Great to know Atlas Butler does plumbing now. Even better peace of mind for me as a single homeowner. Bill did a thorough job, answered my questions, was so pleasant and professional and he even stopped to give my dog, Scooter, some attention too. I’ll be asking for Bill for my future service calls. Thanks Bill!

– Jill C. (Dublin)

“My furnace went out yesterday and it was 8pm when we called Atlas Butler. The office said they could have a tech out between 10pm and midnight that evening, for which I was grateful. The tech called and said he was on his way much earlier and arrived around 9:30 pm. He was polite and efficient and had my furnace fixed and the house warmed up within the hour. I highly recommend this company and to prove it joined the “club” that will have them out servicing both my furnace and AC several times in the next year.”

– Susan W. (Columbus)